Various features that increase the security of the transaction. For example, we launch verification of a passport or a driver’s license for private masters, after which a “documents verifi” badge appears in the specialist’s account. And, of course of for repeat orders. It is interesting that with the transition of even everyday communication to the chat format, the proportion of those who want to avoid phone calls is growing – every fourth customer nam this reason as important when choosing an ordering service. Another 23% use services to make an appointment with the masters, and 17% hunt on platforms for discounts.
Online and are returning to platforms
How to keep a customer happy — What is important for Singapore Phone Number List users when ordering services and what do they expect from an online platform? – Firstly service on the site. Secondly, to ensure that this service is of high quality. The online platform operates in the interests of both parties. Therefore, we advise contractors to describe the services in as much detail as possible, to place photos of certificates and complet projects in advertisements. Such information helps a potential customer to preliminarily assess whether the contractor will be able to provide the desir service, whether he has the necessary qualifications. In addition, we certify performers.
The opportunity to find a suitable
At the stage of laying out the announcement, we look at the completeness of the application form, and after publication, we continue to check compliance bas on customer feback. We will not dwell on this and in the future we want to develop a service model. First of all, those categories that lend themselves to standardization. And if it is difficult to do this with BT Lists repairs, then, for example, with the “master for an hour” service, it is quite possible. The same is with cleaning, and there are already precents on the market.