The main drivers of this growth the pandemic

Over the past year Russians have made 1 billion orders for services via the Internet, a study by Data Insight and Avito has shown. In the first place – IT and telecom industry (repair and installation of computer equipment) About the expert: Georgy Hakobyan, director of Avito Services. Previously, he oversaw the development of taxi aggregators.  order via the Internet, the Russians spent ?2.5 trillion in a year. What exactly are they ordering?  can provide is a huge selection of specialists in various fields, so the top popular services are quite diverse.

Why orders go online For services

In the first place is the IT and telecom industry (computer repair Turkey Phone Number List equipment installation, Internet and cellular communications), these services have become especially in demand with the transition to remote work. In second place are services for organizing various events – and we, as a platform, not an explosive growth in demand for various “holiday” services after the removal of quarantine restrictions. They are follow by domestic staff – for example, cleaning services. In fourth place is Beauty and Health, which is 45% of online service orders and 25% of the total cost of online orders. — How fast is this market digitizing Very fast.

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An important option that online platforms

If we talk about users, today two thirds (72%) of the BT Lists Russian Internet audience are already looking for services online. In just a year, the increase in those who began to order more services online amount to 58%.  (39%) and the desire to save time on finding a contractor – this reason was nam among the main ones by 37% of customers. Digitization happens simply because it gives customers add value. Do you remember what the taxi market was like 10-15 years ago? You hold out your hand, and it is not known which car will arrive and whether it will arrive at all, what the price of the trip will.

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