What intonation the phrase sound. So the business manages to prevent the outflow of customers and the emotional burnout of operators. “Customers are waiting for a finish product that solves a specific problem. For example, rucing costs, optimizing routine processes, rucing the number of claims and fines, increasing customer satisfaction and loyalty, employee performance, and improving communication. Surveys of our clients show that a particular service is chosen primarily because of the company’s reputation, quality and spe of speech recognition, individual approach and easy API integration.
The presence of different languages
Comparing technical characteristics, customers pay attention Dubai Phone Number List to the quality of synthesis, the spe of recognition and response to a request (this is especially critical for call centers), WER (the proportion of errors in words), multi-channel and other features, such as emotion recognition or priction CSI scores (an index that allows you to assess the level of customer satisfaction after interacting with a company. – RBC Trends ). The delivery format of the solution also plays an important role. I have already said that we are seeing an increase in loyalty to cloud solutions. Nevertheless, while the lion’s share falls on local solutions.
At the same time SaluteSpeech
Those that are plac in the customer’s circuit. This type BT Lists of delivery is still in demand among large organizations that themselves own a large-scale IT infrastructure and prefer to store all the data on their own. What do you offer businesses? and recognition platform . It features high-quality speech recognition, and its synthesiz voice is almost indistinguishable from human speech. Using the platform, you can control the voice of a virtual assistant: adjust the pace of speech and background noise, pauses, intonations, tonality. can hear speech even against the background of strong noises. All functions of the service can be us in telephony. Without special equipment, speech technologies can be connect, for example.
